Partner Terms

Version 1 · Effective from Aug 5, 2026

1. Scope

These terms apply to every individual, household business or company ("partner") that registers to offer a bookable service, space or resource on BookingStad's platform. By submitting a partner application, you confirm that you have read, understood and agree to be bound by the terms below, together with the current commission schedule published separately.

2. Definitions

  • Listing: the page describing a service or resource a partner posts on the platform.
  • Booking: a transaction between a customer and a partner made through BookingStad's platform.
  • Commission: the fee BookingStad earns on every successfully completed booking, per the

schedule published to the partner before the booking takes place.

3. Becoming a partner

  • Partners must provide accurate, complete registration information and keep it current, including

identity or business-registration documents when BookingStad requests them for verification.

  • BookingStad may review, reject, or request additional documentation before activating a partner

account, and may suspend an account if it finds the information provided to be false.

4. Listing content and operations

  • Partners are responsible for the accuracy and legality of the content they post (description,

price, images, availability) and must not post content that violates the law, infringes a third party's intellectual property, or misleads customers.

  • Partners must keep availability, pricing and cancellation policy accurate and current on the

platform; a mismatch between listed information and what is actually delivered may lead to customer complaints, which the partner is responsible for resolving.

  • BookingStad may moderate, hide or remove content that violates these terms or the platform's

content policy, and will state the reason to the partner where possible.

5. Commission and payouts

  • BookingStad charges a commission on every completed booking per the schedule published to the

partner; the schedule may vary by service type or specific partnership program.

  • Revenue net of commission is reconciled and paid out to the partner on the cycle described in

BookingStad's payout policy, to the payout account the partner has registered.

  • Where a refund is issued to a customer under the cancellation policy, the refunded amount is

deducted from the partner's revenue accordingly before payout.

6. Partner obligations to customers

  • Partners must deliver the service as described, at the committed time and quality, to every

customer who successfully books through the platform.

  • Partners must apply their published cancellation policy consistently to every customer, must not

unilaterally cancel a confirmed booking except in cases of force majeure, and must notify both the customer and BookingStad as soon as possible when an issue affects a booking.

7. Prohibited conduct

Partners must not:

  1. Ask a customer to pay outside the platform to avoid commission on a booking that originated on

BookingStad's platform.

  1. Create fake bookings, or collude to profit from a promotion or ranking metric.
  2. Use customer data obtained through the platform for any purpose beyond fulfilling the confirmed

booking.

  1. Post discriminatory, offensive content, or content that violates applicable law.

8. Limitation of liability

BookingStad operates the connecting platform and is not the direct provider of a partner's service. Responsibility for the quality and safety of the service rests with the partner. BookingStad is not liable for damage arising directly from a partner's failure to honor their commitment to a customer, but may take internal action (warning, suspension, termination) upon receiving a substantiated complaint.

9. Ending the partnership

A partner may stop working with BookingStad at any time by removing all listings from the platform, provided every previously confirmed booking has been fulfilled. BookingStad may suspend or terminate a partner who seriously or repeatedly violates these terms, after notice, except where an immediate response is needed to protect customers.

10. Changes to these terms and contact

A material change to these terms or to the commission schedule will be published and partners will be asked to re-accept it before receiving new bookings. For questions, please contact BookingStad through the partner support channel on the platform.